Water damage is the leading cause of property claims in the MJ Sorority insurance program, accounting for 55% of all reported claims. From frozen or burst pipes to leaking appliances and sewer backups, water can be one of the most disruptive and expensive property issues. Even with comprehensive insurance coverage, things like the disruption of member experience and the increased time and attention required of your volunteers will be inevitable consequences.

The best defense is a proactive one. That’s why we strongly encourage property managers and house corporations to take preventative steps by installing a comprehensive water protection system. These systems are not only an effective way to avoid costly damage but installing leak detection could also make your property eligible for a 5% credit at renewal, applied to your property insurance premium. Contact your Client Executive for more information.

What Can a Water Protection System Include?

A comprehensive water protection setup typically involves three components: (1) smart water sensors; (2) a flow monitoring system; and (3) freeze sensors. Find below an overview of each:

1. Smart Water Sensors

These devices serve as the frontline defense against water damage by detecting moisture and leaks throughout the property. Strategically placed sensors can promptly alert housing corporations and property managers via mobile notifications upon detecting any signs of leakage.

Recommended sensor locations:

It may take some experimentation to determine where these should be placed to detect the unusual presence of water. It is imperative to work with a house director who is familiar with the usual patterns of water usage and presence, as well as the history of a property’s water damage or usual problem areas. Should you have any doubt about your location’s water loss experience, contact your Client Executive for a loss run.

2. Flow Monitoring System

Installed by a plumber on the main water line, this device monitors water flow throughout the property. It identifies abnormal usage patterns that may indicate hidden leaks and can be integrated with your plumbing system to provide real time alerts.

If this flow monitor detects any unusual pattern in water use, it will automatically shut off the flow of water to the property. These devices also allow the user to customize the threshold for water flow before an alert is issued based on the time of year and even the time of day, helping you manage usual vs. unusual water use. These devices also offer companion apps and/or text and email alerts to keep your property management and house corporation officials informed in real time, which can be especially helpful when the house is unoccupied for school breaks.

Importantly, flow monitors can detect leaks in places where water sensors cannot such as behind walls or under the foundation, offering an added layer of protection.

3. Freeze Sensors:

In times of arctic freeze, 45% of claims are due to the sprinkler pipes freezing and upon thawing, significant amount of water are released to the property. These sensors monitor water temperature in your pipes and alert you if the temperature drops low enough to risk freezing pipes (typically around 45°F or 7°C). You may consider these sensors for both sprinkler and domestic pipes. Use of these sensors is risk dependent and you should consider your location when determining the necessity of a freeze sensor.

MJ Sorority Recommendations and Premium Credit Requirements

Currently your property deductible for water damage is your standard property deductible. Because water damage claims continue to be so pervasive for the insurance industry, many insurance companies are now separating out the water hazard claims and affixing a much higher deductible. Using a risk management tool like a water protection system will help your property maintain a lower deductible.

At minimum, installing smart leak detection water sensors that notify you of visible leaks can help prevent major water damage when issues are caught early. We recommend placing these sensors in locations where water presence would be unusual yet possible (see list above).

Flow monitoring systems provide a deeper level of protection, identifying hidden leaks in domestic water pipes before they become visible. A small, undetected leak behind a wall can lead to extensive damage. While these systems are highly recommended, we understand the automatic shutoff function may cause inconveniences, such as when higher-than-usual water use occurs before weekend events. For this reason, a flow monitoring system is not required to receive the 5% premium credit, though it remains best practice.

Chapters in colder climates should also seriously consider installing freeze sensors. At a minimum, we recommend temperature sensors that monitor overall house temperature as an indication of pipe conditions. For added protection, technologies that monitor temperature within sprinkler systems are available and particularly important for chapters with a history of frozen pipe issues.

Leak Detection Systems Are Worth the Investment

Business Partner Suggestions

We suggest exploring the following business partners for water protection products:

Take Action Now

Don’t wait for a claim to find out how vulnerable your property is to water damage. Investing in water protection technology now will protect your chapter house, reduce your risk, and earn you a property insurance premium credit at renewal.

For further reading on preventing water damage, refer to our printable infographic or this resource for additional tips. For further information on water damage claims for the MJ Sorority book of business, refer to this infographic.