Will Frankenberger, MJ’s Health Promotion Consultant, presented a session on the coming mental health crisis, especially as it relates to chapter housing, at the 2021 MJ Housing Forum.

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For more information on preventing phishing scams, review this resource from Chubb, the cyber security carrier for MJ Sorority clients.

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Women’s fraternities and sororities are being called upon to educate their members and volunteers in the area of growing need. In this bulletin, we have researched several affordable options that you may want to share with your members and volunteers.

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MJ Sorority’s monthly newsletter. This issue covers summer reminders, the letter to member’s parents template, summer to do list, automobile liability graphic, and more.

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Rates of mental illness on campus that were already concerning prior to the onset of the Covid-19 are skyrocketing: one in three college students are suffering from depression and even more have anxiety disorders.  

Women’s fraternities and sororities are being called upon to educate their members and volunteers in this area of growing need. From a risk management standpoint, we always recommend that students reach out to their respective campus mental health professionals; however, the mean student-to-counseling-staff ratio at colleges and universities is 1,737:1, according to a survey of counseling center directors. Clearly, the campus counseling services are unable to handle the sheer number of students in need of help. 

We have researched several affordable options that you may want to share with your members and volunteers. If you have additional suggestions, please send them to Sara Sterley, Director of Risk Management Education, so that she can continue to update this resource for our client’s use.


National Alliance on Mental Illness (NAMI)

One of the options available for mental health well-being is the National Alliance on Mental Illness (NAMI). NAMI is the nation’s largest grassroots mental health organization dedicated to building better lives for the millions of Americans affected by mental illness. NAMI defines a mental illness as a “condition that affects a person’s thinking, feeling, behavior or mood.” NAMI also states that the first thing those who have or think they might have a mental illness need to know is that “you are not alone.” NAMI provides a variety of resources, trainings, information, programs and tools to help, including:

  • Warning Signs and Symptoms – There are many types of conditions classified as mental illness, and each illness has its own set of symptoms. Knowing the signs and symptoms is important as a self-help tool as well as a way to help someone else in need.
  • Mental Health Conditions – This section offers information such as an overview, treatment, support and discussion groups for a variety of conditions, including:
    • Anxiety disorders.
    • Attention deficit hyperactivity disorder (ADHD).
    • Bipolar disorder.
    • Depression.
    • Eating disorders.
    • Post-traumatic stress disorder (PTSD).
    • Schizophrenia.
  • NAMI Blog – Provides blog posts on a variety of topics related to mental illness and well-being. Readers also have the option to search for a specific topic or search by categories or through the archives.
  • Video Resource Library – Videos of inspirational stories, public service announcements, education shorts and more.
  • Support Groups – Peer-led groups offering participants an opportunity to share their experiences and gain support from other attendees.
  • NAMI HelpLine – Available 10 a.m. to 6 p.m. ET Monday through Friday at 800-950-NAMI (6264) or via email at info@nami.org.
  • Crisis Text Line – Text HOME to 741741 to be connected with a trained crisis counselor to receive free 24/7 crisis support via text message.
  • Warning Signs of a Mental Health Crisis – Infographic quickly outlines warning signs and what to do in a mental health crisis.
  • Navigating a Mental Health Crisis: A NAMI Resource Guide for Those Experiencing a Mental Health Emergency – Guide outlines what can contribute to a crisis, warning signs that a crisis is emerging, strategies to de-escalate a crisis, available resources and more.

Mental Health America

Mental Health America is a non-profit dedicated to improving the lives of people living with mental illness. The organization has offices and branches around the country, and a comprehensive “finding help” tool that includes self-assessment tools, links to finding someone in your community to talk to, and even tips on how to make the most of your relationship with a therapist or social worker, as well as a crisis number you can call in case of emergency (1-800-273-TALK).

Additionally, Mental Health America offers resources specifically geared toward college students, and they’ll help with other aspects of your life  that may be impacted by mental health issues. 

2-1-1

One of the best and most overlooked services is the 211 service that most municipal areas have. You can dial to find out about mental health, counseling, or other resources available in your community and beyond. The FCC’s “Dial 211″ info page has a wealth of information about what you can learn when you call them.

They don’t offer mental health and counseling services directly, but they can refer you to appropriate services in your area. 211 is free, but some of the services they have access to aren’t, so keep that in mind.

Talkspace

Talkspace is one of the original online therapy companies that enables users to connect with licensed mental health professionals based on their individual needs. There are various subscription levels available depending on one’s budget and needs.

Additionally, Talkspace offers corporate discounts for organizations who may want to offer the platform to their members.

BetterHelp

BetterHelp is the world’s largest e-counseling platform, and it’s not just one type of counseling: you can choose to message, chat live, hop on the phone, or video chat with your therapist an unlimited number of times per week. Check out their website and over 25,000 testimonials to learn more.


Calm

Apple’s 2017 App of the Year, Calm is an app that helps you build a meditation practice that has been proven to help alleviate stress and anxiety. In addition, there are options to aid sleep. It really helps to develop a daily practice, and also enjoy a moment of calm and peacefulness when the day becomes too stressful. Many of the meditations are free, but some of the sessions are locked unless you subscribe.

What’s Up

What’s up is a free app that uses Cognitive Behavioral Therapy (CBT) and Acceptance Commitment Therapy (ACT) methods to help users cope with depression, anxiety, stress, and more. What’s Up offers additional resources and services to large groups like sororities to boost the mental health of their constituents.

Headspace

Headspace is another free app that is rooted in the science of meditation. It has series of guided and unguided meditations, and plenty of other relevant content to listen in your own time and at your own pace.

SuperBetter

SuperBetter is a game focused on increasing resiliency, strength, and optimism. When people played SuperBetter for 30 days, their moods improved, symptoms decreased, and self-belief in achieving goals increased, according to a study by the University of Pennsylvania.  SuperBetter is designed to help users adopt new habits, strengthen relationships, complete meaningful projects, and achieve lifelong goals. If you still don’t believe that a game can do all of that, watch this viral TED talk from the game’s designer.


Happy to help

This is obviously a huge issue to get our arms around. Let us know how we can come alongside you to bolster the mental health of your members, volunteers, and employees.

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MJ Sorority’s monthly newsletter. This issue covers boiler inspections, increasing construction costs, spring chapter house inspection recommendations, and more.

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You may or may not have had the opportunity to consider building new or renovating your sorority chapter house. It would be an understatement to say that there has been chaos in the construction market. Cost of materials has skyrocketed, and materials continue to be difficult to come by. A representation from a large national construction firm recently remarked, “rebuilding the same property compared to a year ago would cost at least seventeen percent more. Such increases have been fueled by an overwhelming demand for building materials and the supply chain bottleneck.”
 Why is this important for your chapter house? As an insured, you are obligated under your insurance coverage to insure your building and contents at the valuation of replacement cost, which does not reflect any depreciation of values due to age. The insurance company is then obligated to “repair or replace for like kind and quality” should your property be damaged due to a covered cause of loss.

We are seeing new construction come in at a minimum of $200 per square foot (except in California where it is more like a minimum of $350 per square foot). In looking at near and medium term factors that will continue to affect your property valuation, the effects of inflation combined with more costly natural catastrophes, which are occurring far more frequently.

The issue of valuation is further complicated in catastrophe-prone areas by the fact that potentially thousands of insured businesses will be seeking construction and professional services, such as roofers and other trades, to begin repairs on their properties at the same time. As a result, the costs of labor and materials will increase substantially (often ten to fifteen percent increases), which will then impact the cost of the claim.

Another influence we have been noticing in the Sorority Department is a substantial increase in the cost of a claim. Our records indicate a jump over the last six years of 223 percent on average

We want to continue to make you aware of the trends in the marketplace. If you want to discuss your current insurance limits, we encourage you to reach out to your Client Executive to ensure you are adequately insured in light of the rapidly changing market conditions.

Originally published in the April 2022 News & Notes.
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Every state has laws regarding the care and maintenance of certain mechanical pieces of equipment that potentially pose a greater risk to residents/occupants/guests in a sorority chapter house. This exposure is often referred to as boiler and pressurized vessels. We generally think of the steam operated boilers that heat a house; however, even hot water heaters in some states are also included.

Generally speaking, these laws require: (1) an operating permit to be obtained from the State Department or jurisdiction prior to operating a regulated boiler or pressure vessel; (2) all operating permit inspections to be performed by a boiler or pressure vessel inspector licensed by the Department; and (3) the Department to perform operating permit inspections on all regulated boiler or pressure vessels owned by the state.

Your insurance coverage for boilers and pressurized vessels is part of your property insurance coverage. In addition to paying for a claim should one of these items explode, the coverage also provides extensive safety engineering and inspection services which will ultimately minimize the potential for a loss.

As the law prescribes, inspections must be performed on a regular basis as determined by the state law. These could be anywhere from a quarterly to an annual inspection. As part of your insurance premium, these inspections are done by your property insurer Travelers Insurance Company, and they are free of charge. 

The jurisdiction however should they be asked to inspect by the building owner would have a fee attached to that service, thus why we encourage our clients to rely exclusively upon your insurance company to fulfill this role.

There are basically two separate transactions with this exposure:

  • Safety inspection-offered free of charge by the insurance company
  • Issuance of the certification that is placed on the item that has a small fee assessed for the certificate by the jurisdiction, which the property owner will be responsible for paying as this is not included in the insurance coverage

The process is as follows:

  • 30-45 days prior to the expiration date of the boiler or other item, Travelers secures from MJ the contact information for the house corporation and the property is inspected by a Travelers Risk Control representative. This contact person will also be receiving the invoice from the state for the issuance of the certificate. They will also be the individual receiving the certificate back from the state.
  • During the inspection, they will be commenting on anything related to equipment-electrical exposures, panel concerns, etc.
  • The report of the inspection is sent to the house corporation with any violations or items noted that will need to be addressed by the property owner.
  • Upon addressing the violations or items, Travelers then sends the status to the jurisdiction.
  • The jurisdiction will send an invoice to the property owner and once the invoice is paid, the certification will be provided.
  • The certificate then needs to be prominently posted to provide to a fire marshal or someone from the jurisdiction requesting proof of the inspection.
  • Should there be a mix up with Travelers missing the inspection and the state must do the inspection and then charge you, let us know as we will work with Travelers to pay that costs.

Should you have any questions or concerns, please do not hesitate to contact us.

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March 2022: Topics include property claims trends, spring weather resources, FAQ on hiring contractors, 2022 MJ Housing Forum recordings and more!

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All About Waivers: Attorney and Client Executive, Estacia Brandenburg, joins us to discuss all that you need to know about liability waivers and sorority events. Sara and Estacia discuss the basics of liability waivers, our position on waivers, and several of your most frequently asked questions.

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January 2022: Topics include winter weather reminders, Covid-19 updates, accounting best practices, renting your chapter house for events, and insurance limits.

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The milder days of spring are a perfect time to do a thorough spring cleaning and perform routine maintenance. After a long winter, it is a good idea to spend time on preventive measures to help maintain your property throughout the year. Tasks such as cleaning out your gutters, checking for dead trees and branches and cleaning and inspecting facility mechanical and plumbing systems, such as heating and air conditioning equipment, can help make spring a season of safety.

Cleaning and maintenance of your chapter house should be done inside and out. Although the tasks are different, checking to see if all the elements of your property are in good working order can help keep your members and employees safe and your maintenance expenses lower over the long run.

Inside the Chapter House

Here are a few things inside your facility that should be inspected to determine if they are in good condition:

  • Electrical Outlets and Cords: Check electrical outlets and cords throughout your property for any potential fire hazards such as frayed wires or loose-fitting plugs. Extension cords and power strips are not designed to be permanent fixtures and should only be used on an interim basis.
  • Fire Extinguishers: Check your fire extinguishers at least once yearly, including the hose, nozzle and other parts to determine if they are in good condition and that the pressure gauge is in the “green” range. Check the expiration date.
  • Air Conditioning: Check around the unit for indications of leaks. Before turning it on for the season, have your air-conditioning system inspected and tuned up by a professional. Check the drain lines annually and clean them if they are clogged. Change the air filter.
  • Water Heater: Check for leaks and corrosion. Check your owner’s manual for any recommended maintenance.
  • Furnace or Boiler: Have your furnace or boiler cleaned or inspected annually.
  • Under Sinks and Around Toilets: Look for any signs of leaks or corrosion on pipes, supply lines and fixtures.
  • Plumbing: Check exposed pipes and valves in your basement or crawl spaces, if safely accessible, for signs of leaking or corrosion.
  • Appliances: Check supply lines for washing machines, ice makers and water dispensers, refrigerators, and dishwashers for signs of leaks or wear and tear.
  • Plumbing for Hose Spigots and Irrigation Systems: After opening valves for outdoor water supplies, be sure to inspect components for leaks. Don’t forget to check inside plumbing as well as outdoor spigots.
  • Dryers: Dryer lint can build up inside the vent pipe and collect around the duct. Clean both the clothes dryer exhaust duct and the space under the dryer. Use a brush to clean out the vent pipe. Look for lint buildup around the lint trap and clean it as needed.
  • Smoke Detectors: Daylight savings time is a good time to change the batteries in your smoke detectors. Inspect each smoke detector to determine if all are in working order, and make sure to test them monthly.
  • Light bulbs: Check each light bulb in every fixture for the correct recommended wattage and replace any burned out bulbs.

Outside the Chapter House

The cold winter months can do damage to your property as well. Here are a few things outside your facility that should be inspected to ensure they are in good condition:

  • Roof: Check for any damage from snow or ice, and make any necessary repairs to reduce the possibility of leaks. If you have a skylight, check outside for a buildup of leaves and debris. Also, check the indoor ceiling for signs of leaks. Remember to put safety first any time you are on a roof. If you have any doubt, leave it to the professionals.
  • Gutters: Clean leaves and other debris from gutters and downspouts to keep water flowing and reduce the possibility of water damage.
  • Trees: Visually inspect trees for damage or rot, and remove (consider hiring a licensed professional) any dead trees that might blow over in heavy winds or during a storm. Keep healthy trees and bushes trimmed and away from utility wires.
  • Lawn Equipment: Make sure lawn mowers, tractors and other equipment are tuned up before using. Store oil and gas for lawn equipment and tools in a vented, locked area.
  • Walkways and Driveways: Repair any cracks and broken or uneven surfaces to provide a safer, level walking area.

A little home maintenance in the spring can go a long way to help keep the chapter house safe and secure throughout the rest of the year.

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