Learn more about designing chapter houses with adaptability in mind in this webinar with our partners at Luminaut.
Our team at MJ Sorority is always looking for ways to help clients manage risk. We continually identify and vet business partners that we believe will add value to your chapter house and simplify its operations.
Since the beginning of time, the biggest risk to your property is water related incidents. In the Sorority Program, water related claims make up 56% of the total property claims. These claims range from water seepage, internal pipes bursting, equipment breaking down (water heaters, ice machines), to sprinkler leakage incidents. We also see water claims ranked in the top five most frequent and most severe incidents.
The one phenomenon that has changed recently is the change in the weather pattern, specifically the increase in freezing claims of regular piping, as well as the automatic sprinkler system. In the last three years alone, we have seen a substantial increase in frozen pipes claims.
What we have learned from many of these claims is that in many situations freeze incidents are preventable. Unlike so many other changes in the weather pattern, the weather reports generally forecast an impending freeze, giving property owners advance notice to make the necessary arrangements to eliminate or minimize a claim.
One of the strengths of MJ Sorority in our risk analysis is the ability to uncover emerging vendor solutions to help our clients in their property risk management. In this pursuit, we uncovered a great tool to help property owners stay ahead of any of their sprinkler pipes freezing.
We are excited to partner with Salamander to share their freeze detection technology, which will help prevent future claims at your chapter house. Your participation in this webinar is crucial to ensure the safety and well-being of your chapter house.
Ensuring the safety and security of the chapter house is obviously a top priority. The chapter house is not just a residence; it is a home where members build lifelong bonds, create cherished memories, and engage in activities that shape their futures. Given its significance, implementing robust security measures is essential to protect both the physical space and the well-being of its residents. One of the most advanced and effective security solutions available today is biometric entry systems.
Enhancing Security with Biometric Entry Systems
Biometric entry systems utilize unique biological traits, such as fingerprints, facial recognition, or iris scans, to grant access. Unlike traditional locks and keys or even electronic keycards, biometric systems offer several distinct advantages that make them particularly well-suited for sorority chapter houses.
- Improved Access Control: Biometric systems ensure that only authorized individuals can enter the chapter house. Unlike keys or keycards, which can be lost, stolen, or duplicated, biometric traits are unique to each person and cannot be easily replicated. This significantly reduces the risk of unauthorized access.
- Enhanced Safety: The presence of a biometric entry system can deter potential intruders and enhance the overall safety of the chapter house. Knowing that the house is equipped with advanced security technology can provide peace of mind to members, their families, and alumnae.
- Convenience and Efficiency: Biometric systems streamline the process of entering the house. Members no longer need to worry about carrying or losing keys and keycards. Access is granted swiftly and efficiently, making it easier for members to come and go while ensuring that security is never compromised,
- Accurate Tracking and Monitoring: These systems provide precise records of entry and exit times for all members. This feature is particularly useful for monitoring the house during events or identifying who was present in case of any security incidents. It also helps in managing the house occupancy efficiently.
- Durability and Low Maintenance: Biometric entry systems are typically more durable and require less maintenance compared to traditional locks. They are designed to withstand frequent use and are less susceptible to wear and tear. This longevity ensures a more reliable security solution over time.
If your chapter house utilizes a biometric security system, it is prudent to provide annual written notice to all individuals whose biometric information identifiers are collected or stored and specify the purpose of the collection and length of time the information identifiers will be held, stored, and used. Written consent and release of this information should be included in an annual housing agreement. Read more about our suggestions for Housing Agreements here.
Investing in a biometric entry system for the sorority chapter house is a forward-thinking decision that prioritizes the safety and well-being of your members. By leveraging advanced technology, the chapter can provide a secure, convenient, and efficient environment that supports the flourishing of its community. In a world where security concerns are ever-present, adopting biometric entry systems reflects a commitment to excellence and proactive care for all members of the sorority.
Join our business partner and security expert, Johnson Controls, to learn more about smart security strategies for your chapter house. Watch recording.
As weather patterns continue to evolve, it is crucial for housing corporations to update their chapter house roofs to withstand the increasing intensity of wind and hail events. Convective storms in particular are a major cause for concern. Convective storms are extremely severe storms with defining characteristics of high winds, sudden temperature changes, and severe thunder and lightning.
In light of these more severe weather conditions across the country, carriers are isolating geographic areas at greater risk to weather perils and are requiring additional measures be taken to update roofs. It is imperative to consider retrofitting affected chapter house roofs to mitigate risk.
Also at issue are state building codes. Many states have not updated their building codes to prepare for more severe weather, leaving existing and new structures vulnerable to sever weather damage. Building codes set the minimum standards for construction, however these standards may not always align with insurance requirements, leaving sorority houses vulnerable to potential coverage gaps. Furthermore, in many states and municipalities, building codes are not adequately enforced.
It is crucial for chapter houses in areas with inferior building codes to exceed minimum building code specifications to meet insurance expectations. This reduces the risk of roof damage and associated expenses if a convective storm hits a property. Housing corporations should be particularly wary of properties in the west and mid-west, where predictive modeling has determined a sharp increase in the frequency and severity of wind and hailstorms. Fortunately, universities are rarely near coastal areas, so that minimizes some of the increased risk of severe hurricanes.
MJ Sorority has consulted extensively with industry experts to create a list of recommendations for your chapters as they consider updating or replacing their chapter house roofs. At a minimum, we recommend that all of your chapter houses do an intake on the age and condition of their roof, which many roofing companies will do free of charge!
When it comes to fortifying your existing roof or installing a new one, MJ Sorority recommends the following:
- Stronger Edges: strengthening the edges of your roof can help prevent wind uplift during storms, which can lead to roof edge failure. By reinforcing the edges with hurricane straps (not just for hurricanes!) or other secure attachments, the edges of a roof can withstand far greater wind speeds.
- Sealed Roof Deck: adding a layer of protection against water helps minimize the risk of leaks and water damage during heavy rainfall, snow, and hailstorms. Sealing your roof deck not only strengthens your roof but protects the attic and building more generally from potential water damage caused by storms.
- Better Attachment: improving attachment is the best defense for preventing wind and wind-driven debris from breaking your roof loose from the rest of the structure.
- Impact-Resistant Shingles: investing in stronger shingles provides an additional layer of defense against hail and wind-driven debris impact. Designed to withstand high velocity impacts, these shingles reduce the likelihood of damage and the frequency of repairs.
- Wind and Rain Resistant Attic Vents: upgrading attic vents maintains stable ventilation to the home’s interior, while simultaneously protecting against water and debris that may damage your roof and attic during a storm.
- Impact Protection for Windows and Doors: the use of impact resistant materials to reinforce windows and doors mitigates the risk of them breaking or coming lose, leaving your property vulnerable to water and debris. An additional benefit to impact protection is security, making it nearly impossible to break through a window, even when the top layers of glass have shattered.
Given the heightened risk of volatile weather, it is imperative that organizations do an intake and analysis of the health of chapter house roofs. Taking proactive measures to update and fortify roofs and bridging the gap between building codes and insurance requirements can mitigate the risk of roof damage and will maintain the safety and longevity of your properties. Prioritizing the fortification via the recommendations above will not only enhance the overall structural integrity of the properties in question but will also undoubtably contribute to the long-term sustainability of these important spaces for members.
Further Reading:
The past year saw a surge in severe convective storms, particularly hailstorms, causing billions in insured losses across the US. This trend is likely to continue in 2024 and beyond, impacting insurance premiums and available coverages, especially for properties like sorority chapter houses.
The graphic above shows the increase in the number of hail storms and the severity of the damage associated with them over the last twenty years. To zoom in and read the entire report, which we found very informative, click here.
These storms, packing powerful winds, hail, and heavy rain, pose a significant threat. In 2024 and beyond, the risk of severe convective storms looms large, driven by a combination of factors such as warmer atmospheric temperatures, higher moisture content, and shifting wind patterns. These storms can unleash destructive winds, large hailstones, torrential rainfall, and even tornadoes, causing extensive damage to buildings and infrastructure in their path.
Sorority chapter houses, often located in areas prone to severe weather, often face heightened exposure to convective storms. Their typically large, historic structures may be more susceptible to damage from high winds and hail, leading to costly repairs or even total reconstruction. Furthermore, the social nature of sorority houses means that they are frequently occupied, putting members at risk during severe weather events.
Insurance companies take these risks into account when setting premiums for property coverage. As the frequency and severity of convective storms increase, insurers may adjust their pricing models to reflect the heightened risk. Other options for insurers in this new environment include: stricter requirements for risk mitigation measures, such as installing impact-resistant roofing materials or reinforcing windows and doors against high winds.
In response to these challenges, sorority chapters must prioritize proactive risk management strategies. These strategies include the following recommendations and resources:
- Thorough property inspections semi-annually. We recommend our Chapter House Self-Inspection form, which guides you through common concerns to look out for.
- Implementing preventive measures to strengthen the building’s resilience against severe weather
- Having an emergency plan and educating members accordingly
By staying informed and taking proactive steps, sorority houses can weather the storm – both literally and figuratively.
The MJ Sorority Insurance Program is designed to provide comprehensive coverage to owned property that is currently housing chapter members. Any leased properties must be assessed on a case by case basis to determine coverage eligibility.
Our current policies presume third party tenants have their own property insurance coverage, which should be recorded in conjunction with the executed lease agreement.
To assess continued coverage eligibility under the your insurance policy, MJ Sorority needs to have a copy of the current lease agreement attached to the property in question. Reviewing your lease agreement will provide us with the necessary information to determine continued eligibility under the current insurance program.
In addition to a copy of the Lease Agreement, we will need to determine if the following risk management guidelines are in place:
Tenant is a single sex organization: ___ Yes ___ No
Adult employee/supervisor is living on the premises: ___ Yes ___ No
Open Flames are prohibited ___ Yes ___ No
Alcohol is prohibited ___ Yes ___ No
Property Manager hired to oversee property ___ Yes ___ No
Also, please provide the following information:
- How long has this location been rented to a third party?
- When does the lease term end?
- What are the future plans for this property and when? (e.g. sell, demolish, rent, house chapter members)
If you have a leased property, please provide your Client Executive with the information requested above.
Water damage poses a significant threat to sorority chapter houses, often resulting in costly repairs, business interruptions, and reputation damage. In this resource, we share tips and strategies to effectively prevent water damage and safeguard the integrity of sorority chapter houses. For a shorter, visual resource, click here.
Prevent sewer and wastewater system backups
- Pay special attention during times of heavy rain, as sewers can get overwhelmed, becoming blocked, resulting in a back-up causing polluted water to flow directly into the chapter house.
- Have an emergency plan for shutting down inflow systems.
- Install water detection sensors behind these systems.
Prevent Water Heater Issues
- The typical lifespan of a water heater is 8-10 years so have a replacement program in place.
- Routinely look for signs of rust and corrosion.
- Keep water pressure no higher than 80 psi / 552 kFa
- Install a catch pan (drip pan) under the heater to catch small leaks
- Install water detection sensors behind these systems
Keep HVAC Equipment Working Well
- Look for clogged drains, frozen evaporator coils, and pipes not properly connected, which are primary culprits of HVAC leaks.
- Change filters regularly to keep unit from overworking.
- Make sure condensation drain line is clear on a monthly basis.
- Install water detection sensors especially in unheated spaces that have piping concealed.
Pay Attention to the Plumbing
Domestic plumbing is the primary culprit of water damage. Most claims involve leaking pipes caused by corrosion, pipe burst, or failure. Failure to prevent and control corrosion is the root cause. Unfortunately, most corrosion is internal and is not easily identified. Galvanic corrosion is one of the most common types of corrosion.
- Look for visible corrosion
- Listen and watch for rattling, shock or vibration when water is turned on or off, which might indicate a piping support issue
- Replace piping that is over forty years old
- Look for blue or green staining on sinks or taps, which indicates high concentrations of carbon dioxide.
- Check for acidic water and treat hard water.
Plumbing in Bathrooms and Kitchens
- Keep an eye on toilets, sinks, and other common bathroom fixtures, especially in multi-story houses with stacked plumbing. Make sure resident members bring all leaks to the attention of either the House Director or the Collegiate House Officer.
- Inspect all plumbing hoses periodically, especially their coupling connections.
- Replace hoses that show signs of imminent failure. Most manufacturers recommend hoses to be replaced every 3-5 years.
- Install water detection sensors under sinks, dishwashers, ice makers, laundry washing machines and other appliances.
To Keep Roofs from Leaking
- Conduct routine inspection and maintenance
- Repair all conditions that affect the viability of the roof
- Unclog roof drains and gutters
- Safely remove excess snow and ice from the roof
Water is invasive and there are some things even the very best insurance coverage can’t replace. When it comes to water, the best protection is risk prevention and it’s more critical than ever. 55% of property claims in the MJ Sorority program are due to water-related issues, from burst water pipes to sewer and drain backups. Given the age of many of our properties, these occurrences are not unexpected. For more information on how and why to install leak protection systems, including a 5% premium credit, please refer to our paper on leak protection.
Therefore, proactive risk prevention measures are paramount, especially in the face of these challenges. Adopting technological solutions can greatly enhance a chapter house’s water protection system. Here are four key types of technology solutions that can be employed:
- Smart Leak Detectors / Sensors: These devices serve as the frontline defense against water damage by detecting moisture and leaks throughout the property. Strategically placed sensors can promptly alert housing corporations and property managers via mobile notifications upon detecting any signs of leakage.
- Smart Water Monitors: By monitoring water flow within the chapter house, these devices can identify abnormal patterns indicative of leaks. They can be integrated with plumbing systems to provide real-time alerts in case of leaks, and some models offer insights into water usage for efficient conservation.
- Smart Water Shut-Off Valves: These valves provide a proactive approach to mitigating water damage by automatically shutting off the water supply in the event of a detected leak. Remote activation capabilities enable housing corporation personnel and property managers to control the valve even when away from the property.
- Freeze Sensors: Designed to prevent frozen pipes, these sensors detect temperature drops within the property and trigger alerts or notifications when temperatures reach critical levels, typically around 45°F (7°C).
In addition to technological solutions, implementing a comprehensive preventative maintenance program is essential. Regular inspections by professionals can identify vulnerable areas and minimize downtime, enhancing overall reliability.
Given the persistent challenges posed by water damage, the MJ Sorority Program strongly recommends the adoption of these advanced technologies. Because of the potential damage caused by water leaks in the chapter house, we have negotiated with the property insurance carrier to offer our clients who install leak detection systems with the applicable monitoring functionality a five percent credit to their property premium.
Consider using one of these best-in-class leak detection technology companies:
Other leak detection companies that we have researched include the following:
Failure to address water damage proactively may lead to increased insurance deductibles and further financial strain. As such, property managers are urged to explore and implement these solutions to safeguard their chapter houses effectively.