In order to maintain a positive and supportive environment within sororities, as well as manage the risk of escalation during disagreements, it is essential to establish effective mechanisms for dispute resolution among sorority members.

As the cost and administrative burden of litigation continues to grow, MJ Sorority supports the inclusion of binding arbitration clauses in membership agreements as a fair and efficient form of dispute resolution. Binding arbitration clauses are standard practice in many industries today, and if executed thoughtfully, can benefit both the organization and its members.

What is arbitration?

Arbitration is a formal method of dispute resolution that provides an alternative to traditional litigation. Overseen by a neutral arbitrator or arbitrators, parties to a dispute present evidence, make arguments, and are bound by the arbitrator’s decision, much like the formal litigation process. However, there are some important distinctions between arbitration and litigation. Arbitration is a private process and typically much more efficient. Additionally, parties to an arbitration choose the arbitrator presiding together, or in the case of a tribunal, each choose an arbitrator, who then in conjunction with one another, choose the third arbitrator on the panel.

How do arbitration clauses become relevant during a dispute?

Typically, arbitration clauses are leaned upon when one of the parties to a dispute changes its mind about using the arbitration process and wants to “have their day in court.” The court then looks to the original agreement to determine the validity of the arbitration clause and if the language of the arbitration agreement passes muster, the court will hold the parties to their agreement and send the dispute to a neutral, third-party arbitrator.

This is why arbitration clauses should be presented as part of an organization’s membership agreement, ensuring that there is a clear written record from the moment a member joins the organization.

What are the key components of an arbitration clause?

To ensure that arbitration clauses included in membership agreements are enforceable, a few key components should be present:

  • Specific language—The agreement should clearly outline what types of disputes will go to arbitration. The agreement must clearly state that signing the agreement means that both parties waive their right to recourse in court.
  • Meaningful choice—Courts want to ensure that all parties to an agreement have equal bargaining power. New members should be given meaningful opportunity to study and ask questions about their membership agreement, including the arbitration clause.
  • Notice/Acceptance—When implementing a dispute resolution program using arbitration, the contracting sorority needs to have a written record of putting their existing members on notice of the program, if applicable. Where possible, a sorority should collect assent to an arbitration program from existing members via signature. Inclusion of an arbitration clause in the membership agreement for new members satisfies these concerns.
  • Confidentiality—While arbitration takes place behind closed-doors, meaning that the proceedings are not open to the public, there must be an additional clear agreement to maintain confidentiality. It’s recommended that membership related offenses be handled internally to maintain the privacy of members and foster trust and openness in the dispute resolution process. Including confidentiality language in the arbitration agreement will bind parties to the to keep the process confidential.

Keeping these components in mind while drafting arbitration clauses will bolster their validity and ensure all parties have clear expectations of the arbitration process.

What are the challenges of binding arbitration? What concerns does MJ Sorority have with arbitration clauses?

When arbitration clauses first came into fashion in the early ‘00s, courts were mostly deferential to such clauses and did not entertain challenges to their validity. In the last 15 years, courts have become much more wary of arbitration clauses, in some cases, finding them unconscionable, meaning that they are held invalid.

Claims of unconscionability, while hard to win, are important to consider when drafting and distributing membership agreements with arbitration clauses.

What is the benefit of arbitration over mediation or traditional litigation?

The arbitration process is private, helping parties avoid potentially lengthy, public, and expensive litigation. Furthermore, unlike in mediation, the arbitration process authorizes a neutral arbitrator to make a decision about the dispute, including the arbitration award, which is then only confirmed by a court. Typically, the arbitration agreement will include language that waives the parties’ right to appeal on substantive grounds in a court of law, limiting costs for all involved.

What is MJ Sorority’s Opinion on arbitration for dispute resolution?

While organizations should examine arbitration laws in each state of chapter operation, binding arbitration clauses are generally recommended to be part of membership agreements. If used, these clauses should be carefully worded to be specific and reasonable to both the contracting member and the organization. Organizations must demonstrate that there is equal bargaining power between the contracting parties and that the language used is specific and unambiguous. Organizations should also put existing members that have not signed an updated membership agreement on notice of an arbitration program’s implementation and collect assent via signature where possible.

Further Information:

Read More

All About Waivers: Attorney and Client Executive, Estacia Brandenburg, joins us to discuss all that you need to know about liability waivers and sorority events. Sara and Estacia discuss the basics of liability waivers, our position on waivers, and several of your most frequently asked questions.

Read More

What’s the deal with kids at the chapter house/premises? – In this episode we discuss MJ’s position on kids, including many different possible scenarios and how the insurance program would respond.

Read More

Risky Activities – In this episode we discuss what risky activities are, why chapters should be concerned about risky activities, and some easy alternative activities.

Read More

Event Planning: All About Liquor Liability – In this episode we discuss liquor liability.

Read More

The Sorority held a new member retreat at a hotel. The members set up a ropes course at a nearby park. The ropes were approximately 6 feet off the ground. As a team building exercise, the new members had to help each other cross the rope without touching the ground. The second new member crossing the rope fell and broke her ankle. She had to undergo surgery to repair it.   

A lawsuit was filed and was eventually settled for $175,000. The investigation determined that new members were not given the option of not participating and the organizations guidelines indicated spotters were supposed to be used.  

Read More

During Parents Weekend, the mother of a member tripped over a wire that was run through the bottom of rocking chairs on the front porch of the house. The wire was gray and was a couple of inches off of the ground. The member’s mother sustained a significant injury to her elbow when she fell.  

A lawsuit was not filed. However, the claimant did retain legal counsel.  It was alleged that the sorority created a hazard by running the wire under the chairs and that the hazard should have been removed while invited guests were on the property. 

The claim settled for $450,000.  

Read More

A guest at the chapter’s barn dance was struck and killed by a drunk driver. The bus transporting members and their guests back to campus dropped the guest off prior to arriving at the drop off point at the guest’s request. The guest was later struck and killed by a drunk driver.  

A lawsuit was filed against the Sorority and bus company. It is alleged that the sorority failed to enforce its own policies to prevent invitees from exiting the party bus an unauthorized drop locations. 

Read More

The claimant sustained a brain injury during the chapter’s philanthropic football tournament. The chapter used University property to set up two football fields. The fields spanned the lateral width of a grassy area with retaining walls at the end zones. The claimant was attempting to catch a pass when he hit the retaining wall and landed on his head and shoulder on a brick sidewalk just passed the retaining wall. The claimant sustained an epidural hematoma and had to undergo an emergency craniotomy. It is alleged that the claimant will continue to experience difficulties associated with his injury for the rest of his life.   

A lawsuit was recently filed against the University and the Sorority. The lawsuit alleges the Sorority failed to exercise reasonable care to make a safe playing field and should have known the dangers of the retaining wall being so close to the end zone. 

The claim settled for $1,500,000. A waiver was not signed even though it was procedure for the Chapter to have them signed for this type of event. We were told that there was a good chance that the wavier would have held up.  

Read More

A guest at the chapter’s barn dance fell into the bonfire. The claimant stood on a log near the fire in order to have her picture taken. The claimant slipped and fell into the fire. According to the newspaper, the claimant’s blood alcohol level was 0.14. The claimant was of legal drinking age. 

A lawsuit has recently been filed against the sorority, the owner of the farm and the liquor store that provided the alcohol for the event. It is alleged in the lawsuit that the sorority did not provide the number of event monitor’s required by the University.  

Read More

After the bus dropped the members and their dates off, a member’s date allegedly drove while intoxicated and struck a member and her date. The members date was killed as a result of the accident. 

A lawsuit is pending. 

Read More

The organization was setting up for a charity event when two members of the organization were pushing a student employee on a 25 foot tallescope ladder. The two women pushing the ladder ran over an extension cord on the floor which caused the ladder to topple over and the student employee to fall 25 feet to the ground. The student employee sustained a traumatic brain injury as well as severe injuries to her face, jaw, and teeth. 

A lawsuit was filed naming the volunteers, organization and the charity. The University was immune from tort liability because it is both a governmental entity and because it provided workers’ compensation benefits to the injured student employee. It was defense counsel’s opinion that a jury would likely place 25% liability on each volunteer/member, 25% liability on the organization and 25% liability on the University. Even though a jury may have apportioned liability to the University, they would not have had to make any payments. It was also believed that the two members would have been immune from liability based on the state’s Volunteer Service Acts.  

The University agreed to waive their subrogation lien of $1,500,000 which aided in the lawsuit settling for $850,000 during mediation. It is unknown if the charity paid a settlement. 

Read More